Page History: WhenTech Fill Service
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Page Revision: 2012/05/02 12:39
Any CTS Customer Firm that desires WhenTech order execution and fill services must send
support@ctsfutures.com an informal request. The request must come from the Customer Firm's T4 administrator or officer.
Upon recieving the request CTS will add the WhenTech and WhenTechFills applications to the Customer Firm Live environment.
Any WhenTech user that desires order execution via CTS T4 must have valid T4 User that has been assigned at least one trading account.
I took this email as your informal request for me to add the apps You will now see the WhenTech and WhenTechFills apps. You will assign WhenTech to your end users and yes they can use the same T4 credentials and both frontends in parallel for the same CTS fees. Orders through WhenTech will be counted under the T4 cap. The only additional fees will be for the WhenTech frontend specifically which is between the user and WhenTech unless your firm is handling that billing.
The WhenTechFills app is a special service that will run on WhenTech servers. This is used to capture end user fills so that further historical analyisis can be performed and reported back to that same WhenTech user via the WhenTech frontend.
You will need to provide WhenTech with an additional user created (let’s call it WhenTechFillUser) within your firm. This user will be dedicated for the WhenTechFill service. You will need to assign each account being used by a WhenTech customer to this additional user:
WhenTech & T4 User A has accounts 11111 & 22222
WhenTech & T4 User B has accounts 33333 & 44444
WhenTechFillUser is then assigned 11111, 22222, 33333, 44444
An alternative would be to just grant the WhenTechFillUser the Risk Manager role knowing that WhenTech will receive all data for your firm but will be discarding anything they don’t care about.
Let me know if you have any other questions.